Important notes regarding inquiries

• Personal information you provide will be used to respond to your inquiry.
• It is voluntary to provide personal information and/or contact information. However,please kindly note that if you do not provide the contact information, we will not be able to respond to your inquiry.
• A response may not be sent due to reasons such as mistakes in the email address you provide or system failures.
• Form inquiries may require some time before a response is sent (in principle, inquiries sent on a Saturday, Sunday or holidays are responded to after the following business day), or ay not be responded to.
• We may not be able to respond to some inquiries depending on the content of the inquiry.
• The Company's response to an inquiry received will be sent to you personally. Please refrain from using any portion of the response or the entire response from the Company for purposes other than the inquiry itself without the Company's permission.
• The inquiry form uses SSL (data encryption technology) as a security measure.
• Please refer to the Privacy Policy for dealing with the personal information by TOHO ZINC Co., Ltd.
• The above notices are subject to change due to laws and regulations.